{"id":5039,"date":"2025-03-04T20:51:01","date_gmt":"2025-03-04T19:51:01","guid":{"rendered":"https:\/\/stemarly.com\/gtc\/"},"modified":"2025-04-04T22:08:28","modified_gmt":"2025-04-04T20:08:28","slug":"gtc","status":"publish","type":"page","link":"https:\/\/stemarly.com\/en\/gtc\/","title":{"rendered":"GTC"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"5039\" class=\"elementor elementor-5039 elementor-4099\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9f55fdb e-flex e-con-boxed e-con e-parent\" data-id=\"9f55fdb\" data-element_type=\"container\" data-e-type=\"container\" id=\"header\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-222242e elementor-widget elementor-widget-heading\" data-id=\"222242e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">GENERAL TERMS AND CONDITIONS (GTC)<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-187a3f6 elementor-widget elementor-widget-text-editor\" data-id=\"187a3f6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>1. provider information<\/strong><br>Stemarly &#8211; Tammer Business<br>Schmiedgasse 6<br>9100 Herisau, Switzerland<br>Phone: +41 77 261 49 92<br>E-mail: <a href=\"mailto:info@stemarly.com\">info@stemarly.com<\/a><br>Commercial register number: CHE-262.902.591 VAT<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7046aab elementor-widget elementor-widget-text-editor\" data-id=\"7046aab\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>2. conclusion of contract<\/strong><br>By placing the products in the online store, Stemarly makes a binding offer to conclude a contract. The contract is concluded when the customer completes the order process by clicking the order button. After completion, the customer receives an order confirmation by e-mail.  <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-264dde7 elementor-widget elementor-widget-text-editor\" data-id=\"264dde7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>3. prices and shipping costs<\/strong><br>All prices are quoted in Swiss francs (CHF) and include VAT. Orders with a total value of over CHF 50 are delivered free of charge within Switzerland. For orders under CHF 50, the shipping costs will be displayed at checkout. You can find more information on our <a href=\"https:\/\/stemarly.com\/versand\/\"><span style=\"text-decoration: underline;\">shipping page<\/span><\/a>.   <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4d29224 elementor-widget elementor-widget-text-editor\" data-id=\"4d29224\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>4. terms of payment<\/strong><br>Accepted payment methods are credit cards and online payments such as PayPal. The payment period is 30 days from receipt of the goods. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-88280c5 elementor-widget elementor-widget-text-editor\" data-id=\"88280c5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>5. retention of title<\/strong><br>The seller retains ownership of the goods until the purchase price has been paid in full.<br>For entrepreneurs, the following also applies: Stemarly retains ownership of the goods until all claims from an ongoing business relationship have been settled in full. The buyer may resell the reserved goods in the ordinary course of business; all claims arising from this resale are assigned to Stemarly in advance in the amount of the invoice amount; the assignment is hereby accepted. The buyer remains authorized to collect the claims, but Stemarly can also collect claims itself if the buyer does not meet its payment obligations.  <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1ce1ecb elementor-widget elementor-widget-text-editor\" data-id=\"1ce1ecb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>6. shipping and delivery conditions<\/strong><br>The delivery time within Switzerland is approx. 2 to 10 working days and for EU countries approx. 3 to 15 working days. Shipping is carried out by Swiss Post. Stemarly accepts no liability for delays caused by the shipping service provider.  <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1775c87 elementor-widget elementor-widget-text-editor\" data-id=\"1775c87\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>7. right of withdrawal and return conditions<\/strong><br>Customers have the right to withdraw from the purchase contract within 14 days without giving reasons. The return costs within Switzerland are borne by Stemarly; the customer bears the costs for returns from other countries. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8e7c822 elementor-widget elementor-widget-text-editor\" data-id=\"8e7c822\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>8. liability<\/strong><br>Stemarly is only liable for damages within the scope of the statutory provisions. Any further liability, in particular for indirect or consequential damages, is excluded to the extent permitted by law. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-86b93d5 elementor-widget elementor-widget-text-editor\" data-id=\"86b93d5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>9. warranty<\/strong><br>The statutory warranty rights apply. Stemarly guarantees that the delivered products are free of defects and correspond to the agreed properties. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-130e153 elementor-widget elementor-widget-text-editor\" data-id=\"130e153\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>10. data protection<\/strong><br>As part of the order processing, personal data of the customer is stored and processed. Stemarly treats all customer data confidentially and complies with the statutory data protection regulations. Further information on data processing can be found in our privacy policy.  <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5b9d642 elementor-widget elementor-widget-text-editor\" data-id=\"5b9d642\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>11. applicable law and place of jurisdiction<\/strong><br>Swiss law applies to all legal relationships between Stemarly and the customer. The place of jurisdiction is Herisau, Switzerland. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ab72b7a elementor-hidden-tablet elementor-hidden-mobile elementor-widget elementor-widget-spacer\" data-id=\"ab72b7a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b71f4bb e-flex e-con-boxed e-con e-parent\" data-id=\"b71f4bb\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-159010a elementor-fixed elementor-view-default elementor-widget elementor-widget-global elementor-global-5218 elementor-global-1774 elementor-widget-icon\" data-id=\"159010a\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;fixed&quot;}\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<a class=\"elementor-icon\" href=\"#header\">\n\t\t\t<i aria-hidden=\"true\" class=\"fas fa-angle-up\"><\/i>\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7b4f3df e-flex e-con-boxed e-con e-parent\" data-id=\"7b4f3df\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2959238 elementor-widget elementor-widget-global elementor-global-5239 elementor-global-1771 elementor-widget-html\" data-id=\"2959238\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<script src=\"https:\/\/code.jquery.com\/jquery-3.6.0.min.js\"><\/script><script>\/\/You can replace offset value from here\r\nvar offset = 300\r\n$(window).on('load scroll', function(){\r\n\t\r\n\tif( $(window).scrollTop() > offset ){\r\n        $('body').addClass('show')\r\n\t}else{\r\n        $('body').removeClass('show')\r\n\t}\r\n})\r\n<\/script>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>GENERAL TERMS AND CONDITIONS (GTC) 1. provider informationStemarly &#8211; Tammer BusinessSchmiedgasse 69100 Herisau, SwitzerlandPhone: +41 77 261 49 92E-mail: info@stemarly.comCommercial register number: CHE-262.902.591 VAT 2. conclusion of contractBy placing the products in the online store, Stemarly makes a binding offer to conclude a contract. The contract is concluded when the customer completes the order process [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-5039","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>GTC - Stemarly<\/title>\n<meta name=\"description\" content=\"Read Stemarly&#039;s terms and conditions for all important information about orders, payments and transactions. 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